FAQ

  • What is your cancellation policy?

    A credit/debit card is required to hold your appointment. This card is only used to hold your appointment or can be used when checking out for your service. However, Skin Therapy by. Erica K. requires 24 hours notice when cancelling or rescheduling appointments. Late cancellations/reschedules may result in in a fee of 50% of the service price. No-shows may result in a fee of 100% of the serviced price. I understand emergencies exist and there are exceptions to this policy up to my discretion. Multiple last minute cancellations may result in being required to pre-payment for future services booked. If you arrive late to your appointment your service may need to be rescheduled. This allows me to service each client properly and respect each other’s time.

  • Where are you located?

    The address is 117 East 2nd Street North Wichita, KS 67202

    The studio is located at the Hayford building. It’s a gray and white building. It is on the left side of 2nd street just past Market Street and before Main Street.

  • Where do I park?

    Across the street from the studio is The Law Offices 301, clients are welcome to park there at any spot with a black and white parking block. There is also side street metered parking on the left side of 2nd street, as well as parking in the back!

  • How do I check in for my appointment?

    If you have the Vagaro app you are able to check in through the app and the app will notify Erica that you have arrived and will send a notification to you when she is ready for you. If you do not have the app, after you’ve parked stay in your car and message her that you have arrived and she will let you know ehen to come in. The door to the studio remains locked as there is no receptionist on duty. This is for the safety of everyone in the studio.